Privacy and Payment Security
All services provided in our store belong to our company, Klosh Moda Limited Company, and are operated by our company.
Our company may collect personal data for various purposes. Below is information on how and in what manner personal data is collected, and how it is protected.
Our store collects certain personal information about members (such as name-surname, company information, phone, address, or email addresses) by nature of the business, through membership information or by filling out various forms and surveys on our store.
Our company may, from time to time, send campaign information, new product information, and promotional offers to its customers and members. Our members can make choices regarding receiving such information when they become members, and later, after logging in, they can change this choice in the account information section or by using the link in the notification message they receive.
Personal information transmitted electronically to our store by our members during the approval process via our store or email will not be shared with third parties, except for the purposes and scope determined by the "User Agreement" we have with our Members.
To identify problems related to the system and to quickly resolve issues or disputes that may arise concerning the services provided, our Company records and uses the IP addresses of its members. IP addresses can also be used to identify users in a general manner and to collect comprehensive demographic information.
Our Company may use the requested information, even outside the purposes and scope specified in the Membership Agreement, for direct marketing by itself or by those with whom it cooperates. Personal information may also be used to contact the user when necessary. Information requested by our Company or provided by the user, or information related to transactions made through our Store; by our Company and those with whom it cooperates, even outside the purposes and scope determined by the "Membership Agreement," may be used for various statistical evaluations, database creation, and market research without disclosing the identity of our members.
Our company undertakes to keep confidential information strictly private and secret, to regard this as a secrecy obligation, and to take all necessary measures and show due diligence to ensure and maintain confidentiality, and to prevent all or any part of the confidential information from entering the public domain or unauthorized use or disclosure to a third party.
CREDIT CARD SECURITY
Our company prioritizes the security of credit card holders who shop from our shopping sites. Your credit card information is never stored in our system.
When you enter the transaction process, there are two things you should pay attention to in order to understand that you are on a secure site. One of them is a key or lock icon in the bottom line of your browser. This indicates that you are on a secure internet page and all your information is protected by encryption. This information is used only in connection with sales transactions and in accordance with the instructions you give. Information related to the credit card used during shopping is encrypted with a 128-bit SSL (Secure Sockets Layer) protocol independently of our shopping sites and transmitted to the relevant bank for inquiry. If the card's availability is approved, shopping continues. Since no information about the card can be viewed or recorded by us, third parties are prevented from obtaining this information under any circumstances.
The reliability of payment/invoice/delivery address information for orders placed online with a credit card is checked by our company against Credit Card Fraud. Therefore, for customers placing orders from our shopping sites for the first time, it is necessary to first confirm the accuracy of their financial and address/phone information before their order can proceed to the supply and delivery stage. If necessary, the credit card holder customer or the relevant bank is contacted for verification of this information.
Only you can access and change all the information you provide when you register. If you keep your membership login information secure, it is not possible for others to access and change your information. For this purpose, during membership transactions, we operate within a 128-bit SSL security zone. This system is an unbreakable international encryption standard.
Today, Internet shopping sites with information lines or customer service and clearly stated address and phone details are more preferred. In this way, you can get detailed information about all your questions and obtain more accurate information about the reliability of the company providing online shopping services. If you wish, you can visit us in our stores and personally check the reliability of our Company.
Note: We recommend paying attention to whether the company's full address and phone number are displayed on internet shopping sites. If you are going to make a purchase, note down all the phone/address details of the store you are buying the product from before making your purchase. If you are unsure, call and confirm before shopping. All information about our company and its location is specified on all our online shopping sites.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
Your identity and credit card information that you send to us via mail-order will be stored by our company according to the principle of confidentiality. This information will be held for 60 days against possible credit card chargeback disputes with the bank and then destroyed. If any amount other than the approved mail-order form amount corresponding to the price of the products you ordered is debited from your card, you can naturally dispute it with the bank and prevent payment, so it does not pose a risk.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our Store may provide links to other sites within its website. Our company bears no responsibility for the privacy practices and content of sites accessed via these links. Advertisements published on our company's site are distributed to our users through our advertising business partners. The Privacy Policy Principles in this agreement pertain only to the use of our Store and do not cover third-party websites.
EXCEPTIONAL CIRCUMSTANCES
In the limited circumstances specified below, our Company may disclose user information to third parties, outside the provisions of this "Privacy Policy." These circumstances, without limitation, include:
Complying with mandatory legal rules issued and in force by competent legal authorities such as laws, decree-laws, regulations, etc.;
To fulfill and implement the requirements of the "Membership Agreement" and other agreements concluded by our Store with its users;
Requesting information about users for the purpose of conducting a duly conducted investigation or inquiry by a competent administrative and judicial authority;
Situations where it is necessary to provide information to protect the rights or security of users.
EMAIL SECURITY
Never write your credit card number or passwords in emails you send to our Store's Customer Services regarding any of your orders. Information in emails can be seen by third parties. Our Company cannot guarantee the security of information transmitted via your emails under any circumstances.
BROWSER COOKIES
Our company may obtain information about users visiting our store and their use of the website by using a technical communication file (Cookie). The aforementioned technical communication files are small text files that a website sends to the user's browser to be stored in the main memory. The technical communication file facilitates internet usage by storing status and preferences about the site.
The technical communication file helps to obtain statistical information about how many people visited the site, for what purpose and how many times a person visited the site, and how long they stayed on the site, and to generate dynamic advertisements and content from user pages specially designed for users. The technical communication file is not designed to retrieve data or any other personal information from main memory or your e-mail. Most browsers are initially designed to accept technical communication files, but users can change their settings if they wish, either to prevent technical communication files from arriving or to be warned when a technical communication file is sent.
Our Company may change the provisions of this "Privacy Policy" at any time by publishing it on the site, sending electronic mail to users, or publishing it on its site. If the provisions of the Privacy Policy change, they will become effective on the date of publication.
For any questions and suggestions regarding our privacy policy, you can send an email to info@kloshmoda.com. You can reach us using the contact information for our company below.
